SAFETY
Safety First: A commitment that defines us.
Our commitment to safety is ingrained in our company culture. It goes beyond a responsibility; it’s a core value – ensuring the safety of our passengers, the public, and our chauffeurs.
Our safety and compliance measures:
- Rigorous staff screening: Pre-employment and random drug and alcohol testing; every member of our chauffeur staff undergoes stringent screening processes.
- Comprehensive background checks: We leave no stone unturned with local, state, and federal background checks, including sex offender databases.
- Real-time monitoring: Stay assured with our real-time DMV driver record monitoring, providing up-to-the-minute insights into our chauffeurs’ driving history.
- Advanced vehicle telematics: Utilizing modern vehicle telematics, we proactively address service codes before they become issues, ensuring a smooth and uninterrupted journey.
- Top safety rating: CTA proudly holds the highest safety rating awarded by the Federal Motor Carrier Safety Administration, reflecting our commitment to excellence.
- Above-and-Beyond chauffeur safety training: Surpassing the requirements of the Department of Transportation (DOT), our chauffeurs undergo extensive safety training, ensuring they are equipped to handle any situation with expertise.
Experience safety, beyond the standard: Feel the difference of CTA’s commitment to safety as we exceed the industry-standard duty of care. Count on us to provide peace of mind on every leg of your journey. Your safety is our priority.
SERVICE
Amazing service, for every client, on every trip
At CTA, we transcend the role of mere order takers – we are logistics specialists committed to delivering top notch service for every client on every journey. Whether it’s a single airport transfer or a large-scale convention, expect the same level of quality and attention to detail.
Our Service Criteria:
- Direct access to knowledgeable staff: You should never have to talk with an answering service – our clients always speak directly to a knowledgeable team member, anytime, any day.
- True planning experts: Let us take the guesswork out of your manifest. Our team is experienced in helping you run your program with efficiency and cost-effectiveness.
- Innovative technology: Benefit from real-time flight monitoring and up-to-the-minute trip status texts; CTA will be on-time, even when your flight isn’t.
- Mobile app convenience: Reserve global travel bookings and monitor your trips seamlessly through our user-friendly mobile app.
- Real-time GPS tracking: Stay informed about your travelers’ location with our real-time GPS tracking feature.
- Responsive accounting team: Count on our responsive accounting team for quick and accurate receipts and invoices, ensuring a seamless financial process.
Experience expertise that goes beyond expectations. At CTA, we define excellence in chauffeured services.
STYLE
A Refined Journey: Consistent style that exceeds the standards.
Travelling in luxury isn’t a style, it’s a statement. While some follow trends, we set them. Our unique style goes beyond an aesthetic, it’s an experience where every detail counts.
Our Style:
- Chauffeurs, not drivers: From SUV to Motorcoach, you’ll be accompanied by a professional chauffeur, with a uniform tailored to your service.
- Concierge on wheels: Our staff is trained to help you cover the minute details. Need a custom experience? We can help with that.
- Be proud to be seen: Our chauffeurs and detail team are trained in the art of the showroom shine, maintaining vehicle cleanliness throughout your journey.
- Subtle nuance: The in-vehicle experience includes luxury amenities such as personal refreshment towels, chilled bottled water, mints, and mobile device chargers.
We believe that transportation is an art, and every journey is a masterpiece. Our staff is truly passionate about transportation and customer service. Let CTA handle your next trip and show you what it means to travel in style.